Natalie Ng – General Manager

Natalie Ng joined Nazareth House Lancaster in 2007 after completing a work placement as part of her college studies when  Natalie started working in the dining room of the Home before beginning her chosen career path into Care.  She has also worked in the Activity & Administration Department and gained much knowledge and experience across the Home.  Natalie then became Head of Care and was tireless in her passion and drive to make Lancaster House the Home ‘we would all want to live in’ and through her hard work and dedication, she was appointed General Manager in August 2020.  Natalie has also undertaken her Level V in Management and is a training Champion, in supporting the previous General Manager by implementing an e-learning program for all staff within the Home.


Bianca Courtney – Deputy Manager


Debbie Hurst – Business Support Assistant


Kathy Tenant & Emma Sampson – Activities Co-ordinators

Kathy and Emma are fabulous at bringing in the entertainment and are well supported by the ‘Friends of Nazareth’ and together work hard to continuously establish wider links within our local community.


Catering Team

We received 5 stars from the local environmental health inspectors and our catering team are dedicated to producing ‘well balanced nutritional home style cooking‘, the soups that are produced, are renowned near and far!  Our kitchen has also recently been fully refurbished and has been completely transformed and Dawn our wonderful cook, works alongside 4 catering assistants, all of whom are studying for further accreditation in hospitality services and cater for our residents’ daily nutritional diet needs and requirements.


Housekeeping Team

Liz is our head housekeeper; we have good reputation for cleanliness and hygiene, visitors to our home always comment on the welcoming smell to the home!


Dylan George – Maintenance Manager


Champions

Special mention for the “Champions” within the home and these are:

Jackie (Senior Care Assistant), is our end of life champion, having just completed a 12 month partnership with the University of Lancaster in End of Life Care. Jackie with her wealth of knowledge and experience is also our Dementia Champion.

Joshua is our Health and Safety Champion.

Kat (Senior Carer) with many years of experience and knowledge, Kat is a great advocate for the service user always with their welfare uppermost in her day to day life, she is a wealth of knowledge and a massive support to me the home and the organisation.

All the staff who work here at Nazareth house are champions in their own right, each and every one of them strive to enhance the quality of our service on a daily and nightly basis and without them and their commitment and passion Nazareth House would not be the warm, friendly, caring and loving home that it is today.


All the staff who work hard here at Nazareth house are champions in their own right, each and every one of them strive to enhance the quality of our service on a daily and nightly basis and without them and their commitment and passion Nazareth House would not be the warm, friendly, caring and loving home that it is today.